Apache Kafka Support

Looking for expert support for your Apache Kafka deployment? Our range of support services can help you to reduce complexity and technical and business risks. 

Dedicated Kafka Experts

We have a dedicated team of Kafka experts that provide support for our managed Kafka offering and also for on-prem deployments.  Our team has extensive experience across a wide-range of production customers and a variety of use cases.  

24×7 Support 

Accelerate your time to market and overall uptime and scalability in a measured, secure and optimised fashion with our Kafka managed service and Kafka enterprise support, backed by 24×7 monitoring and expert support.

Kafka Version Support

We provide support for Kafka version 2.0.0, or any other version mutually agreed. 

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Kafka Enterprise Support Services

Our enterprise support service for Kafka is designed to assist our customers to resolve operational issues. In addition our team of experts also provide code-base support for open source Apache Kafka, including developing patches as required.

We offer 3 support plans to help you deal with challenges arising at any stage during the lifecycle of your application.

 

SLAs

Our expert technical operations team provides 24×7 Kafka operations support for both managed Kafka and for customers who run their own Kafka installations. We have strict SLAs in place that ensure we deliver suitable operational support response times – providing you with unparalleled access to Kafka expertise.

Benefit from our operational expertise and experience to manage your Kafka clusters.

Run Apache Kafka in Production

We can provide you with the confidence to run Kafka at scale in a production environment.  We make it easy to deploy and tune your clusters – we can help you get the desired performance and reliability for your application. 

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