# Support Solutions Instaclustr Support solutions ============================= 24×7 expert and dedicated support for open source data technologies. [ Contact us ](/contact-us/) [ Customer support ](https://support.instaclustr.com/hc/en-us?_gl=1*1p9pesi*_gcl_au*MTY5MjQ4MjU5LjE3Mjc3MTg0MzYuMTgzMzg0NTM0LjE3MjgzMjEzMjcuMTcyODMyMTMzMw..*_ga*MTgxNTY5OTk0NS4xNzEwOTYxMzE1*_ga_4NBQSJMP6D*MTcyODMyMzQ1NS4yMzguMS4xNzI4MzIzNDYzLjUyLjAuMA..&_ga=2.190616299.1778722862.1728303113-1815699945.1710961315) ![background image texture](https://www.instaclustr.com/wp-content/uploads/support-hero-image-final.png) Dedicated expert support ------------------------ ![team icon]() Experienced team We have a dedicated team of experts in open source data technologies. Our team has extensive experience across a wide range of production customers and a variety of use cases. ![support headset icon]() 24x7 support Instaclustr’s Technical 0perations teams have extensive experience running, operating, and supporting open source software. Our support options give you around the clock access to deep technical support. ![gear support icon]() 650M+ node hours of experience When you enter a support contract with Instaclustr, you will be leveraging more than 650M+ million node hours of management and support experience with open source data technologies. ![Maths Pathway logo and quote](/wp-content/uploads/maths-pathway-logo-quote-padded.svg) “Instaclustr has enabled us to get underway quickly, the support team have been there from the beginning helping us to get it right the first time with our schema and architecture.” — **Richard Wilson**, Co-founder [ Read more ](/resources/customer-case-study-maths-pathway/) Why choose Instaclustr For open source support ------------------------------------------------ [ Read more ](/resources/enterprise-support-overview/) Support for open source ----------------------- ![postgres icon left aligned]()**PostgreSQL®** PostgreSQL is a powerful, open source object-relational database system that can satisfy many use cases. Instaclustr offers 24×7 expert support for PostgreSQL and related data infrastructure. ![kafka icon left aligned]()**Apache Kafka®** We have a dedicated team of [Apache Kafka](https://www.instaclustr.com/education/apache-kafka/) experts that provide support for our managed Kafka service (and customers’ on-prem deployments). Our team has extensive experience across a wide range of production customers and a variety of use cases. ![opensearch logo left aligned]()**OpenSearch** When you enter a support contract for OpenSearch, you are leveraging Instaclustr’s deep expertise with OpenSearch deployments and our experience managing tens of millions of node hours across all the major cloud providers. ![Apache Cassandra logo]()**Apache Cassandra®** [Apache Cassandra](https://www.instaclustr.com/education/apache-cassandra/apache-cassandra-database/) support when and where you need it. If you need to manage your own Cassandra cluster, the same dedicated experts that run our Cassandra managed service are also on-call to provide 24×7 expert technical support. ![Cadence logo full]()**Cadence®** Expert support and advice from our 24x7 technical operations and support staff. Instaclustr has Cadence experts who are capable of solving any issue. ![ClickHouse logo icon]()**ClickHouse** ClickHouse provides real-time analytics for the most demanding workloads, turning data into actionable insights. Instaclustr for ClickHouse Enterprise Support gives technical teams 24x7 expert guidance to keep ClickHouse clusters reliable and production-ready. Guaranteed SLAs --------------- Our expert technical operations team provides both managed as well as enterprise support options. We have strict SLAs that ensures we deliver optimal operational support response times, providing you with unparalleled access to our extensive open source expertise. [ Learn more about support ](/policies/subscription-specifications/) ![24x7 SLAs graphic]() Support resources ----------------- [Platform Console access Sign in ](https://console2.instaclustr.com/login?_gl=1*1rexod3*_gcl_au*MTY5MjQ4MjU5LjE3Mjc3MTg0MzYuMTgzMzg0NTM0LjE3MjgzMjEzMjcuMTcyODMyMTMzMw..*_ga*MTgxNTY5OTk0NS4xNzEwOTYxMzE1*_ga_4NBQSJMP6D*MTcyODMyMzQ1NS4yMzguMS4xNzI4MzI0MTcwLjYwLjAuMA..&_ga=2.114071239.1778722862.1728303113-1815699945.1710961315) [Support Support portal Access now ](https://support.instaclustr.com/hc/en-us?_gl=1*1qgl8ld*_gcl_au*MTY5MjQ4MjU5LjE3Mjc3MTg0MzYuMTgzMzg0NTM0LjE3MjgzMjEzMjcuMTcyODMyMTMzMw..*_ga*MTgxNTY5OTk0NS4xNzEwOTYxMzE1*_ga_4NBQSJMP6D*MTcyODMyMzQ1NS4yMzguMS4xNzI4MzI0NTM0LjU5LjAuMA..) [Legal information Instaclustr support policies Read more ](/policies/) [Developers Documentation Read more ](/support/documentation/) [Resources API integrations Learn more ](/support/api-integrations/) [Troubleshoot Support tickets Submit a request ](https://support.instaclustr.com/hc/en-us/requests/new) Spin up a cluster In minutes ------------------------------ [ Free trial ](https://console2.instaclustr.com/signup?_gl=1*1hi4lju*_gcl_au*MTY5MjQ4MjU5LjE3Mjc3MTg0MzYuMTM0MjA3NDkwNS4xNzI4MzI0Njc5LjE3MjgzMjQ2Nzk.*_ga*MTgxNTY5OTk0NS4xNzEwOTYxMzE1*_ga_4NBQSJMP6D*MTcyODMyMzQ1NS4yMzguMS4xNzI4MzI0NzUwLjYwLjAuMA..&_ga=2.178164069.1778722862.1728303113-1815699945.1710961315)