• Technical
  • PostgreSQL
Instaclustr Extends Enterprise Support Offering to Include PostgreSQL®

Instaclustr, the leading provider of managed services, support, and consulting for scalable open source technologies, is pleased to announce the availability of our Enterprise Support for PostgreSQL offering

With this announcement, PostgreSQL users are able to utilize the extensive experience and expertise of Instaclustr’s technical operations experts and apply it to their existing PostgreSQL deployments. 

This offering is enabled by Instaclustr’s recent acquisition of Credativ, which comes with multiple team members with over 15 years of individual PostgreSQL experience, including project contributors. This allows Instaclustr to offer expert support to business-critical applications from Day 1 of our offering. 

For customers currently running PostgreSQL, staffing projects with adequate expertise to manage this complex technology can be a challenge. In these situations, the ability to get quick access to PostgreSQL experts can be the difference between zero downtime and an extended production outage. By having a 24×7 roster of PostgreSQL experts available, Instaclustr is able to offer Support customers the in-depth knowledge required to assist with any situation down to code fixes to PostgreSQL itself. 

The following are some of the key benefits of Instaclustr Enterprise Support for PostgreSQL:

  • Point advice and assistance for planning
  • Live assistance for major incidents
  • Responsive break-fix support
  • Expert assistance diagnosing performance issues
  • Data model best practice advice and troubleshooting specific data model issues
  • Stability and functionality issues
  • Operational issues such as backups, and other operational tasks
  • Version upgrades
  • PostgreSQL bug repairs and ongoing management of patches

Instaclustr’s support offering for the core PostgreSQL application will be complemented by an application database administration support service, which can provide hands-on database administration services and work to implement solutions to issues with your database application. They will provide tuning and advice for your application code running in PostgreSQL, optionally be able to access your environment for direct troubleshooting and rectification, and ensure that your application is able to perform to its full potential. 

For more information on our PostgreSQL Enterprise Support, or Application Database Administration Support offerings,, existing customers can contact their Instaclustr Customer Success representative. For everyone else, our Sales team would be happy to walk you through the details.