Instaclustr Support Solutions
- Experienced Team
We have a dedicated team of experts in open source data technologies. Our team has extensive experience across a wide range of production customers and a variety of use cases.
- 24×7 Support
Instaclustr’s Technical 0perations teams have extensive experience running, operating, and supporting open source software. Our support options give you around the clock access to deep technical support.
- 200M + Node Hours of Experience
When you enter a support contract with Instaclustr, you will be leveraging more than 200 million node hours of management and support experience with open source data technologies.
PostgreSQL is a powerful, open source object-relational database system that can satisfy many use cases. Instaclustr offers 24×7 expert support for PostgreSQL and related data infrastructure.
- Apache Kafka
We have a dedicated team of Kafka experts that provide support for our managed Kafka service (and customers’ on-prem deployments). Our team has extensive experience across a wide range of production customers and a variety of use cases.
When you enter a support contract for OpenSearch, you are leveraging Instaclustr’s deep expertise with OpenSearch deployments and our experience managing tens of millions of node hours across all the major cloud providers.
- Apache Cassandra
Cassandra support when and where you need it. If you need to manage your own Cassandra cluster, the same dedicated experts that run our Cassandra managed service are also on-call to provide 24×7 expert technical support.
Our expert technical operations team provides both managed as well as enterprise support options. We have strict SLAs that ensures we deliver optimal operational support response times, providing you with unparalleled access to our extensive open source expertise.