Instaclustr OpenSearch Support

Support for OpenSearch

24×7 expert and dedicated support for OpenSearch and related data infrastructure.
    Dedicated OpenSearch expert support
    • OpenSearch support when and where you need it

      As with our other offerings, if you need to manage your OpenSearch cluster yourself, we can still offer the 24x7x365 expert support available in our managed offering.

      Some people sell support and then don’t walk the walk. As a pure open source company, we can only differentiate on price and support, and we care deeply about maintaining good support and solving our customers’ problems quickly.

    • Discuss your specific requirements

      When you enter a support contract with Instaclustr, you will be leveraging more than 300 million node hours of management and support experience with open source technologies, including OpenSearch and the Open Distro of ElasticSearch.

      We can provide support whether your environment is on-prem or in the cloud. Contact our team to discuss your specific infrastructure and requirements, including SLAs and security needs.

    Looking for emergency OpenSearch support?

    Are you having operational issues with your self-managed OpenSearch in production environment?

    Contact us and a member of our team will reach out to you within minutes. We’ll quickly help you get a contract in place so we can get to work resolving your OpenSearch issues and get your environment operational as fast as possible.

    Opensearch service, looking for emergency support logo
    Why Instaclustr
    • Unmatched experience
      Our support team has extensive knowledge of OpenSearch’s technical details and operational nuances. Our managed service pedigree and broad customer base ensures that we have the experience to fit any customer environment.
    • It’s what we do everyday
      On a daily basis, we deliver mission critical, high performance, and always-on data solutions for our customers. Our company is focused on the operational performance of OpenSearch and complementary open source data layer technologies.
    • Dedicated team
      Our OpenSearch support team is made up of dedicated engineers and OpenSearch experts with extensive operational experience. We have the ability to help keep your clusters operating efficiently and effectively under various conditions and use cases
    Spin up a cluster in minutes