Support for OpenSearch

24×7 expert and dedicated support for OpenSearch and related data infrastructure.
    Dedicated expert support
    • OpenSearch support when and where you need it

      As with our other offerings, if you need to manage your OpenSearch cluster yourself, we can still offer the 24x7x365 expert support available in our managed offering.

      Some people sell support and then don’t walk the walk. As a pure open source company, we can only differentiate on price and support, and we care deeply about maintaining good support and solving our customers’ problems quickly.

    • Discuss your specific requirements

      When you enter a support contract with Instaclustr, you will be leveraging more than 100 million node hours of management and support experience with open source technologies, including OpenSearch and the Open Distro of ElasticSearch.

      We can provide support whether your environment is on-prem or in the cloud. Contact our team to discuss your specific infrastructure and requirements, including SLAs and security needs.

    Looking for emergency OpenSearch support?

    Are you having operational issues with your self-managed OpenSearch in production environment?

    Get in touch with us and one of our team members will reach out to you within minutes. We’ll quickly help you get a contract in place, so that we can get to work resolving your OpenSearch issues and get your environment operational as fast as possible.

      Spin up a cluster in minutes