Support for PostgreSQL

PostgreSQL is a powerful, open source object-relational database system that can satisfy a wide range of use cases. Instaclustr offers 24×7 expert support for PostgreSQL and related data infrastructure. 
Dedicated expert support
  • Dedicated PostgreSQL experts

    Operational support is our number-one focus and why customers come back to us again and again. With our PostgreSQL (also known as Postgres) support plan, you get a dedicated team of experts on call to support your open source database in the cloud or on-prem.

  • 24x7x365 support for your PostgreSQL database

    Your business never sleeps. So our support services team doesn’t either. No matter when or where our experts stand ready to assist you with your open source PostgreSQL database.

  • Best-in-class SLAs

    Our Service Level Agreements (SLAs) give you the assurance you need. You can rest easy knowing that help is on the way whenever you have a challenge with your PostgreSQL database.

Why Instaclustr
  • Unmatched experience

    Our support team has extensive knowledge of PostgreSQL’s technical details and operational nuances.

    Our open source pedigree and broad customer base ensures that we have the experience to fit any customer environment.

  • It’s what we do everyday

    On a daily basis we are delivering mission-critical, high-performance, and always-on data solutions for our customers.

    Our company is focused on the operational performance of PostgreSQL and complementary open source data layer technologies.

  • Dedicated team

    Our PostgreSQL support team is made up of dedicated engineers and experts with extensive operational experience as part of the PostgreSQL community.

    We have the ability to help keep your clusters operating efficiently and effectively under various conditions and use cases.

Looking for emergency PostgreSQL support?

Are you having operational issues with your PostgreSQL environment?

Contact us and one of our support services team members will follow up with you within minutes. We can quickly get a contract in place in order to get to work resolving your PostgreSQL issues as soon as possible.

PostgreSQL Technical Support Features
  • Comprehensive onboarding review of your PostgreSQL instance
  • 24x7x365 support for PostgreSQL with 15min response times
  • Advice on PostgreSQL best practices from our team of expert operators
  • Patches or workarounds for PostgreSQL bugs

PostgreSQL Support FAQs

Have more questions? Contact our team.
What is the cost of a PostgreSQL support plan with Instaclustr?

The cost for support varies based on your unique needs and environment. To get a quote, contact our team.

Do you provide migration support for PostgreSQL?

If you’re interested in migrating to PostgreSQL from Oracle or another solution, contact us to get connected with the Instaclustr Consulting team.

Are you able to support my PostgreSQL cloud deployment?

Instaclustr offers expert support plans for PostgreSQL in the cloud or on-prem.

Can you help with vertical and horizontal scaling in PostgreSQL?

PostgreSQL is both vertically and horizontally scalable. PostgreSQL is hardware-agnostic, and vertical scalability is achieved through solid mathematical algorithm choices in the query engine and efficient management of the memory and file system blocks. PostgreSQL can be scaled horizontally through different approaches to partitioning, sharding, geo-location, or replication.. Our expert support team can help with customer questions around scaling.

Spin up a cluster in minutes