Healthcare solutions provider improves patient outcomesWith managed open source
With NetApp Instaclustr, a leading healthcare solutions provider ensures scalability, compliance, and reliability through managed open source technologies.
Industry
- Healthcare technology
Technologies
- Cadence Workflow, Apache Cassandra®, OpenSearch, Apache Kafka
Challenges
- Development of advanced care planning and chronic care management capabilities
- Navigating the complexity of healthcare compliance, including HIPAA, SOC 2, and Stark Law
- Building a scalable workflow infrastructure while facing limited internal resources and tight deadlines
Results
- Deployment of new workflow capabilities within three months
- Zero downtime since implementing Cadence with Instaclustr’s ongoing support
- Elimination of the need for additional in-house technical resources
- Proactive maintenance ensuring consistent compliance under stringent requirements
Building a scalable, compliant open-source workflow infrastructure
However, creating a scalable workflow infrastructure using Cadence Workflow, an open-source solution, presented a range of challenges. The organization chose Cadence powered by essential open-source tools like Apache Cassandra, OpenSearch, and Apache Kafka, but needed additional expertise to implement and manage these technologies efficiently.
These hurdles complicated the project:
Compliance burdens
Meeting HIPAA, SOC 2, and Stark Law regulations without errors.
Technical complexity
Integrating multiple open-source technologies while avoiding misconfigurations.
Limited resources
The internal team lacked the bandwidth and specific open-source expertise necessary for fast, scalable implementation
Simplifying complexity with Instaclustr
The healthcare provider turned to NetApp Instaclustr for its expertise in delivering reliable, managed open-source solutions. By leveraging Instaclustr’s managed platform, the organization gained critical advantages in areas such as scalability, incident response, and proactive system updates.
Managed implementation of Cadence Workflow
NetApp Instaclustr deployed Cadence Workflow and its infrastructure within days. A live pilot ensured thorough testing before production. Using proven methods, including insights from Uber’s Cadence implementation, Instaclustr delivered an efficient setup.
Proactive system management
Instaclustr ensured uptime with transparent monitoring, seamless updates, and zero workflow disruptions. Their 24/7 incident response provided uninterrupted operations under strict SLAs.
Benefits driving care forward
About the case study
This case study, authored by IDC, leverages the organization’s extensive expertise in technology research to highlight the healthcare provider’s successful implementation of Cadence Workflow. IDC obtained the project and company information in this document from multiple sources, including information from NetApp, in-person interviews and questions IDC posed directly to the company’s employees, and publicly available documents that the company created.
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