Instaclustr Pricing

What determines the price that I pay for your service?

There are several variables that determine the price you pay for our services.  These variables include:

• Choice of infrastructure or cloud provider(s)
• Region(s) or data center(s) selected
• Selected product types for your service
• Whether you choose to use your own cloud provider account or run in our account
• Annual or monthly payment plan
• Use of add-on services and technologies
• Custom or standard service level agreements and support arrangements

To determine your needs and to establish a true indication of your estimated costs, signup to our service through our dashboard and select deployment options that are relevant for your organization.

If you want some help in determining what is the right deployment for your capability, please email us on sales@instaclustr.com

What costs are included?

It all depends on if you are running in our cloud provider account, we call this Run In Our Account (RIOA) or your own account, Run In Your Own Account (RIYOA).

For RIOA we manage the underlying infrastructure costs so the price that you pay is all-inclusive (compute, bandwidth and storage).   

For all RIYOA subscriptions we charge you a service fee based on the size of your deployment for our managed services.  You are responsible for your own cloud provider infrastructure costs.

Do I qualify as a startup?

A qualified startup is a company that has less than USD $1M in annual revenue and has raised less than USD $10 Million in raised capital.  Our terms are on our policies pages. 

You can learn more about the Instaclustr Startup Program here.

What are the billing options?

We accept American Express, Mastercard and Visa as credit card options for billing both monthly and annually. Credit card surcharges may apply.

Invoice billing is also available to approved customers in accordance with our standard terms and conditions for payment and credit policies.

Do I receive a discount for annual plans?

Absolutely, a range of discounts are available to customers who commit to a minimum 12-month subscription with us.

Do you offer volume discounts?

Yes.  For Run-In-Your-Own Account customers you automatically gain access to volume price tiers as the size of your managed service increases.  For Run-In-Our-Account customers volume discounts may be offered on a case-by-case basis.

Please contact us at sales@instaclustr.com if you would like to discuss larger deployments with us.

I still have some pricing questions, who should I contact?

Please email us on sales@instaclustr.com to talk to somebody about our pricing.