Support for Cadence
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Dedicated Cadence experts
Operational support is our number-one focus and why customers come back to us again and again. With our Cadence support plan, you get a dedicated team of experts on call to support your open source workflow in the cloud or on-prem.
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24x7 support
Accelerate your time to market and your overall uptime and scalability in a measured, secure, and fully optimized fashion with our Cadence managed service and enterprise support. Both are backed by 24×7 monitoring and expert support.
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Best-in-class SLAs
Our Service Level Agreements (SLAs) give you the assurance you need. You can rest easy knowing that help is on the way whenever you have a challenge with Cadence.
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Contributor level expertise
Our team of dedicated open source developers are not just active in the Cadence community - they help build it through direct contributions.
We offer Cadence support that not only understands your challenges but can lead the way in source level solutions for your operational challenges.
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It’s what we do every day
On a daily basis, we deliver mission critical, high performance, and always-on data solutions for our customers.
Our company is focused on the operational performance of Cadence and complementary open source data layer technologies.
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Dedicated team
The Cadence support team is made up of dedicated engineers and experts with extensive operational experience in Cadence and all supporting technologies.
We have the ability to help keep your entire Cadence deployment operating effectively and reliably under various conditions and use cases.
Are you having operational issues with your self-managed Cadence production environment?
Contact us and a member of our team will reach out to you within minutes. We’ll quickly help you get a contract in place so we can get to work resolving your Cadence issues and get your environment operational as fast as possible.