The SLA Tier feature on the Instaclustr console is used to classify clusters as either production and non-production.
This flag has no technical impact to the function of the cluster. However, non-production clusters have a lower priority of support for the purpose of SLA’s and pricing for some plans. Note that developer class nodes are not eligible to be classified as production status.
If you wish to up to update this classification in the future please contact us via Support@instaclustr.com